The CGen Agro cluster is a vertical that is organised under the CGen Group and is committed to protecting the health and safety of its employees, the environment, and the community in which it operates its business.

The policy is based on the 7R principles of conservation and the Group strives to continually improve business processes to minimise its impact on the local and global environment by:

• Conserving energy as well as producing and consuming renewable energy where possible
• Optimizing the consumption of natural resources by reusing, recycling and improving efficiencies and reducing wastage
• Reducing the generation of waste by making our processes efficient, and repurposing, reusing and recycling any by-products and remnants

CGen Agro is dedicated to environmental excellence and pollution prevention, meeting or exceeding relevant environmental regulatory requirements, and purchasing products with greater recycled content with lower toxicity and packaging that reduces the use of natural resources.

CGen Agro gives preference to purchasing raw materials, products and services that have the following ecologically friendly attributes with acceptable parameters for the price, quality, and delivery:

• Maximizes post-consumer recycled content
• Minimizes use of natural resources in production and packaging while minimising waste and pollution
• Are durable, recyclable, reusable, and can be repurposed
• Are available within close proximity to minimise transportation

CGen Agro favours suppliers who share our values and strive to improve their environmental performance, provide environmentally preferable products, and can document the supply chain impacts of their efforts.

In situations where the most environmentally preferable product is unavailable or impractical/unfeasible, secondary considerations include the ecologically and socially responsible management practices of suppliers and producers. Environmentally preferable purchasing is part of our long-term commitment to the environment.

This policy has been approved by the Board of Directors of CGen Agro. It will be reviewed and, if necessary, revised periodically to keep it up to date and will be released on the group’s websites. We welcome comments and observations from interested parties on the enforcement of the policy and the policy itself.

We strive to please our customers within reasonable attempts through the outstanding quality of our products and services.

To realise this objective, we ensure the following;

• Foster and promote a culture of quality within the organisation to enshrine “Quality” as a core value of the organisation in the minds of all our employees
• Establish and continuously improve quality standards by:
  • Systematically setting objectives and benchmarks for our work processes
  • Establishing best practices and providing continuous training and knowledge on ensuring quality in all aspects of work
  • Incentivizing employee initiatives to improve quality continuously
  • Regularly monitoring and reviewing customer satisfaction feedback to measure our performance against set benchmarks and make changes where necessary to meet the needs and expectations of customers and other interested parties.

This policy has been approved by the Board of Directors at CGen Agro. It will be reviewed and, if necessary, revised annually to keep up to date and will be released on our company website. We welcome comments on the enforcement of the policy and the policy itself.